Trainee (m/f/d) Support, Customer Success & Consulting

Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future.
With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.
As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

What do Support, Customer Success Management (CSM) and Consulting have in common?

Quite simply: together they make up a comprehensive and diverse department at Aareon – and that's exactly where you’ll begin your 9-month trainee programme.

For over 50 years, we have been developing digital solutions for the real estate industry across Europe. As a leading provider of SaaS solutions, we support our customers with innovative products such as Wodis , Axera and Wowinex . Our goal: to shape the future of the housing industry together. And for that, we are looking for motivated talents like you to join us as soon as possible!

Your trainee programme – This is how you’ll start with us:

You’ll get to know all the key departments in the field – Support, Customer Success Management and Consulting – to build a solid foundation of knowledge and discover where your individual strengths lie.

What you can expect:

• On-the-job training: Insights into all relevant areas and targeted skills development – practical and varied

• Support: You’ll go through the main part of your programme in Support – here you’ll gain comprehensive knowledge that’s essential for your further understanding and development in CSM and Consulting

• Customer Success Management: You’ll learn how we ensure the success and satisfaction of our customers through ongoing support and advice

• Consulting: You’ll assist in analysing and optimising business processes in the housing industry

• Product diversity: You’ll work with various Aareon products (Wodis, Axera, Wowinex) – an ideal way to get an overview of our portfolio

• Project work with responsibility: You’ll take on your own tasks and projects – actively contributing from the start instead of just watching

• Team culture: Open communication, informal culture, and working as equals with specialists and managers

• Mentoring & development: A personal mentor and a buddy will support you in your professional and personal development

What you bring with you:

• Completed vocational training (e.g. real estate agent, management assistant for digitalisation management) or a degree in real estate or a related field

• Initial experience through internships, student jobs or starting a career is desirable, but not essential

• Knowledge of, or first insights into, the housing industry

• Strong communication skills, openness and a confident manner

• Interest in intercultural collaboration and an inclusive, diverse working environment

• Enthusiasm for modern, agile working methods and an open-minded attitude

• Very good German and English skills

Our benefits:

• 30 days’ holiday plus time off on 24 and 31 December

• Flexible working hours and mobile working for a good work-life balance

• A secure job in a growing IT sector

• Individual training opportunities and career prospects

• JobRad – for a healthy and sustainable commute

Note for commercial recruitment agencies: Aareon does not accept unsolicited applications or placement offers from recruitment agencies, headhunters, or consulting agencies. Unsolicited are all placement offers that have not been agreed in advance by a placement contract. This also applies to the transmission of anonymized profiles. Aareon accepts no liability for unsolicited profiles and is not obliged to take any action, respond, reply, or pay any fees. Thank you for your understanding.

Standort

Aareon Deutschland GmbH, Augsburg