Head of Global Growth Accounts (m/f/d)

Discover your impact with KUKA

KUKA offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA.

Make an impact

As part of KUKA’s global Strategy & New Business organization, this role plays a pivotal part in shaping and executing our enterprise growth agenda. Operating across all business segments and regions, the Global Growth Accounts function serves as a strategic catalyst—identifying growth opportunities, building future-ready customer partnerships, and driving cross-segment expansion initiatives. In this role, you will operate on three levels: 1) leading one Global Growth Account, 2) providing functional leadership to the international GGA team, and 3) owning the global strategy for future growth and expansion.

1) Leadership of one specific Global Growth Account

• Responsibility for revenue, gross margins, and overall performance of an assigned global strategic account.
• Build and manage senior relationships with C-level decision-makers globally.
• Develop and implement a global account plan including growth levers, cross-/upselling, and international expansion.
• Analyze customer, usage, and revenue data to drive data-based decisions.
• Lead - together with team members from other business segments - complex international customer projects, pilots, and rollouts.
• Ensure consistent customer experience across all markets and touchpoints.
• Personal ownership of selected top-tier customer relationships.
• Build a senior-level network within the customer ecosystem and represent KUKA at industry events.
• Leverage market and competitive insights to strengthen KUKA’s positioning.

2) Functional Leadership of the Global Growth Accounts Team

• Functional leadership of Global Growth Account Managers across all Business Segments.
• Drive and promote a global, cross-segment account management mindset.
• Harmonize processes, offerings, pricing, and reporting across regions.
• Develop best practices, playbooks, and operating standards.
• Drive team capability building through targeted coaching and mentoring.
• Manage complex, global stakeholder networks across regions and business segments.
• Collaborate closely with Product/Portfolio Management, Strategy, Sales, Marketing, Data & Analytics, and regional organizations.Ensure compliance with governance and regulatory frameworks.
• Steer performance management across all GGAs.
• Contribute to budget planning and resource allocation.
• Manage a shadow P&L to drive transparency and financial accountability.

3) Development & Ownership of the Global GGA Strategy

• Full ownership of a scalable global strategy for Growth Accounts.
• Define frameworks for customer growth, global expansion, and long-term account development.
• Establish criteria for selecting future Global Growth Accounts.
• Build global growth programs, initiatives, and playbooks.
• Continuously refine the strategy based on market and megatrend insights.
• Bring customer feedback back to segments and R&D. Be a key point of contact for foundational customers for R&D and SW&AI projects.

What you need to succeed

Experience

• Master’s degree in Engineering or Business; MBA or PhD preferred.
• 15+ years in Sales, Business Development, or Global Key Account Management.
• Proven success in scaling large international strategic accounts.
• Experience leading international teams (with or without disciplinary responsibility).
• Strong analytical and KPI-driven decision-making skills.
• Deep knowledge of B2B solution and consultative/solution selling.
• Excellent English skills; additional languages are a plus.

Leadership & Strategic Competence

• Ability to align fragmented activities into a unified global strategy.
• Strong communication skills up to Executive and C-level.
• Entrepreneurial, results-oriented mindset with strong execution capabilities.
• Proven ability to collaborate across segments and regions.

Personal Attributes

• Highly customer-centric, strategic, and entrepreneurial.
• Strong relationship builder with a global mindset.
• Team-oriented leader with high ownership and initiative.
• Comfortable in complex, fast-moving environments.
• Willingness to travel internationally.

Our promise to you

Our culture is deeply rooted in our passion to make robotics and automatic solutions accessible and easy to use. The result? We make peoples´ lives easier and safer, across the world. Diversity is the beating heart of our company - and we appreciate every single one of our bright and bold brainiacs. We encourage everyone to bring their full selves to work, fostering an environment where inspiration, expertise, and personal growth can flourish. Our collective goal? To achieve greatness and ignite innovative, positive change - not only within the automation industry but also beyond its boundaries. And in return, we prioritize creating a supportive, empowering, and caring environment for all.

Perks and benefits

As part of our commitment to the well-being of our employees, we offer a range of comprehensive perks and benefits. From competitive salary packages to flexible work schedules, and professional development opportunities, we aim to provide a holistic approach to employee satisfaction. We believe in recognizing and appreciating the hard work and dedication of our workforce, and our perks reflect this commitment. Our goal is to create a workplace where employees feel valued, motivated, and inspired to contribute their best. Join us and enjoy the rewards of being part of a company that prioritizes the well-being and growth of its team.

DEI (Diversity, Equity, and Inclusion) statement

Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work.

KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA, you will have ample opportunities to share what motivates you and what defines your individuality.

Join the journey!

If you think a career with KUKA could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!